Shipping policy
Shipping Costs & Delivery Time
Shipping is free for orders within Germany!
Our partner pharmacies strive to ship all orders as quickly as possible. Standard shipping times are listed in the table below. There are no deliveries on Sundays or holidays.
EU zone: €4.95 shipping fee. For orders totaling We'll cover the shipping for orders over €49.
Other countries: We currently ship only within the EU. We do not ship to the United Kingdom, Switzerland, or other countries outside the EU.
| Country | Shipping costs | Delivery time | Free shipping on orders of |
|---|---|---|---|
| Germany | 0 € | 3–4 business days | 0 € |
| Austria | 4,95 € | 4–6 business days | 49 € |
| Italy | 4,95 € | 6–8 business days | 49 € |
| Slovenia | 4,95 € | 4–6 business days | 49 € |
| France | 4,95 € | 5–7 business days | 49 € |
| Spain | 4,95 € | 7–9 business days | 49 € |
| Luxembourg | 4,95 € | 5–7 business days | 49 € |
| Netherlands | 4,95 € | 4–6 business days | 49 € |
| Slovakia | 4,95 € | 4–6 business days | 49 € |
| Czech Republic | 4,95 € | 3–4 business days | 49 € |
| Sweden | 4,95 € | 8–10 business days | 49 € |
| Finland | 4,95 € | 4–6 business days | 49 € |
| Portugal | 4,95 € | 6–8 business days | 49 € |
| Hungary | 4,95 € | 4–6 business days | 49 € |
| Poland | 4,95 € | 5–7 business days | 49 € |
| Croatia | 4,95 € | 4–7 business days | 49 € |
| Belgium | 4,95 € | 4–6 business days | 49 € |
| Denmark | 4,95 € | 4–6 business days | 49 € |
| Greece | 4,95 € | 5–7 business days | 49 € |
| Estonia | 4,95 € | 5–7 business days | 49 € |
| Latvia | 4,95 € | 5–7 business days | 49 € |
| Lithuania | 4,95 € | 5–7 business days | 49 € |
| Malta | 4,95 € | 5–7 business days | 49 € |
| Cyprus | 4,95 € | 7–10 business days | 49 € |
| Bulgaria | 4,95 € | 5–7 business days | 49 € |
| Romania | 4,95 € | 4–7 business days | 49 € |
Do you have a question about shipping and delivery?
Our customer service team is happy to answer your questions and provide advice.
You can reach us by phone Monday through Friday from 9 a.m. to 5 p.m. at +49 (0) 89 / 21 52 76 17. You are also welcome to email our customer service team at kontakt@zimplynatural.de You can email us or use the chat feature on our website. We respond to all inquiries promptly during our business hours.
Cancel or return an order?
Since our formulations are custom-made for each individual at one of our partner pharmacies, we cannot simply accept returns because we cannot resell them. If you have ordered a custom blend and have a complaint, we will work with you to find a solution. Please contact our customer service team directly so that we can best assist you.